Cookie Policy
This section is dedicated to our cookie management policy. When viewing our content, information about your device’s browsing experience (computer, tablet, smartphone, etc.) may be stored in “cookie” files installed on your device. This policy allows you to learn more about the origin and use of such browsing information and your rights with respect to it, in particular your right to object to it. This policy also applies to information collected by us when you access this website through advertising content that we distribute on third party websites and applications.
1. Who are we?
Welcome to the website developer.renaultgroup.com/en/, published by Renault SAS whose registered office is located at 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt and is registered with the Commercial Register under the number 780 129 987 03591.
We use a Data Protection Officer to ensure the privacy of your personal data, including data collected through cookies. The Data Protection Officer can be contacted at dataprotection-com@renault.com and 122-122 bis avenue du Général Leclerc – 92 100 Boulogne-Billancourt.
2. What are cookies?
Cookies are pieces of information stored in a user’s device by the server of the website that is accessed. Websites use them to send information to the user’s browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).
Only the issuer of a cookie can read or modify the information contained in it. cookie-policy
3. What are cookies used for on this website?
This website uses functional cookies and audience measurement cookies.
Technical cookies
Functional cookies are necessary for the proper operation of the website. Their purpose is to enable or facilitate electronic communication (such as detecting connection errors, identifying connection points, ensuring website security, etc.) or to provide online communication services that you have expressly requested (such as display preferences, remembering information entered into forms, shopping cart functionality where applicable, access to your user account, etc.).
Unlike other categories of cookies used on our website (as described below), you cannot object to the use of these cookies, and your consent is not required when the website uses this type of cookie.
Audience measurement cookies
Audience measurement cookies help us better understand how visitors use the website so that we can improve its performance and user experience.
These cookies are used in particular to:
- Analyze website traffic and usage;
- Study user navigation paths;
- Collect aggregated signals regarding website visits (for example: language selection, previously visited page, visit timestamp, or cookie preferences).
These cookies may process data related to the pages you visit, the amount of time spent on those pages, the browser you use to access them, your use of a chat or chatbot on the website, and similar information.
The data collected through these cookies may also be used to create algorithms and profiles in order to analyze your potential interests and preferences regarding our products and services. We may combine this data with other information, such as information from our customer databases.
To learn more about Renault’s use of cookies, please consult our Renault Cookie Policy ↗.
For more information on how Renault processes your personal data, please refer to our Personal Data Protection Policy ↗.
4. What are cookies used for on the website?
The attached table contains the list of all the cookies stored and/or used by this site and their main characteristics. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in these countries, which may have different regulations on personal data than the European Union. In such a case, (i) we pay particular attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data (in particular by using the European Commission’s standard contractual clauses).
Our site may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of third-party cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.
| Vendor | Category | Description | Privacy Policy |
|---|---|---|---|
| Dynatrace | Analytics | Dynatrace is a performance monitoring and observability service that tracks real user interactions to measure and improve website performance and stability. | https://www.dynatrace.com/company/trust-center/privacy/ ↗ |
| OneTrust | Technical | OneTrust LLC (OneTrust) is a provider of privacy management software platform. The company’s platform supports organizations to adhere compliance with the data privacy, governance and security regulations across sectors and jurisdictions. | https://www.onetrust.com/privacy-notice/ ↗ |
5. How does Renault S.A.S gather my consent for cookies?
When you first visit our site, you are asked to accept the use of certain cookies, by displaying a dedicated information banner. If you expressly accept or if you continue to browse our site, you consent to the use of cookies on your device.
We inform you that, in accordance with the regulations, cookies intended to carry out or facilitate the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by you, are not subject to your consent.
How to exercise my object right?
If you do not want cookies to be stored or read on your device, a refusal cookie will be stored on your equipment to allow us to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal, we will no longer be able to recognize that you have rejected the use and storage of cookies.
You have several options for managing cookies, including blocking their use and/or deleting them.
Cookies manager
A cookie manager is provided to allow you to manage the cookies stored and/or used on this site. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.
How to exercise your other rights?
In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise your other rights, please consult our information on the protection of your personal data on the Legal Information page.
6. If you share the use of your device with other people
If your device is used by more than one person and if the same device has more than one browser, we cannot be sure that the services and advertisements intended for your device correspond to your own use of that device and not to that of another user of the device.
In such cases, you are responsible for any shared use which you may allow of your device and for any settings in your browser which you are free to configure with respect to cookies. In particular, it is your responsibility to inform other such users of such shared use and settings.
7. For more information
For more detailed information on the processing of your personal data when using this website, and in particular regarding the exercise of your rights, we invite you to consult the Renault Privacy Policy ↗.
8. Changes
We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.
